Privacy Policy

EcoCommunity – Privacy Policy

Last Updated: November 2025

EcoCommunity (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our marketplace (“Platform”).

By using EcoCommunity, you agree to the practices described here.

  1. Information We Collect

We may collect the following information:

Account Information

Name

Email address

Username

Password

Profile details

Seller Information

Listing details

Product descriptions

Photos or media you upload

Shipping information

Payment preferences

Transaction Information

Purchases and sales

Payment confirmations

Order details

Shipping addresses

Usage Information

Website activity

Pages viewed

Time spent on the Platform

Device type and browser

IP address

Optional Information

Messages you send to us

Feedback, reviews, or community posts

We do not sell personal data.

  1. How We Use Your Information

We use your information to:

Create and manage your account

Process payments and transactions

Enable buying and selling

Improve and personalize the Platform

Communicate updates, support, and important notices

Prevent fraud or misuse

Maintain safety and trust in the community

We may also use anonymized data to improve EcoCommunity’s features.

  1. How We Store & Protect Data

We use industry-standard security measures to protect your information, including:

Encrypted connections (HTTPS)

Secure servers

Password encryption

Monitoring for suspicious activity

No system is 100% secure, but we take strong measures to protect your data.

  1. Payments & Financial Information

EcoCommunity uses a third-party payment processor to handle transactions.

We do not store:

full credit card numbers

bank account details

payment credentials

All financial information is processed securely by the payment provider you interact with.

  1. Cookies & Tracking Technology

We use cookies to:

Keep you logged in

Improve website performance

Personalize your experience

Analyze traffic and usage patterns

You may disable cookies in your browser, but some features may not function properly.

  1. Sharing Your Information

We may share data only when necessary:

With third-party service providers

(payment processor, analytics tools, hosting providers)

For legal reasons

(if required by law, court order, or to prevent fraud)

With sellers and buyers

Only the information needed to complete a transaction (such as shipping address).

We do not share or sell personal data for advertising.

  1. Community Distribution Fund (CDF) Data

When viewing the CDF transparency page:

Only fund totals, allocations, and categories may be shown

Personal identities of contributors are never revealed without consent

Your privacy is protected even while maintaining platform transparency.

  1. Seed Packet Program

When a buyer receives a seed packet:

Their shipping information is used only for that purchase

No additional data is collected

Privacy is maintained exactly like any purchase

We do not track where seeds are planted.

  1. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Update or correct your information

Request deletion of your account

Request a copy of your data

Opt out of certain communications

To make a request, contact us at support@ecocommunity.com

  1. Data Retention

We keep your data only as long as necessary for:

your account

transactions

legal requirements

Platform operations

You may request account deletion at any time.

  1. Children’s Privacy

EcoCommunity is not intended for users under 13 years old. We do not knowingly collect information from children.

  1. Changes to This Policy

We may update this Privacy Policy when necessary. We will notify users of major changes. Continued use of the Platform means you accept the updated policy.

  1. Contact Us

For questions or privacy concerns, contact:

support@ecocommunity.com